About - Taqueria Guadalajara
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Late-night food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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No greeting.There were no clean tables. The staff seemed stressed. They served stale chips and an empty salsa container to my family .We waited a really long time for tacos. The server gave us our food so quick, I didn't have a chance to ask for separate plate for my son. There were silver fish crawling on the floor and flies were around our table. I didn't bother using the bathroom, my mother said the ladies room had a weird smell.
My daughter and I had stopped at the restaurant this morning around 8:30. Very clean restaurant. Business was slow. We both had ordered the special breakfast they had for the morning. Food was good but the waitress was horrible. Not friendly at all. Did not have a friendly welcoming and was not polite at all. Her service was so horrible. But she was so friendly with her regular customers though
Horrible customer service! Especially from the manager of all people I really can't believe this. They made a mistake on my order and on top of that they gave me the wrong tacos that I did not order. Plus the tacos I ordered were higher priced than the ones I received. In addition to that one of the tacos I ordered was not fresh the pork chop was hard and overcooked. I went back and respectfully advised them of this and asked for a refund and explained why. The manager became bothered and upset because I asked for my money back which I don't know why she did, they're the ones who made the mistake. In addition to this she stated she would not give me my refund for one of the tacos because she felt the taco was fine. Obviously that's not right who would eat something they didn't like or wasn't cooked right after paying for it? I stood my ground and demanded my full refund until they gave it to me. It's crazy to me they would get upset to provide a refund for their mistake. This should have been a simple transactional refund not a 10-minute back and forth argument when there's other customers waiting to be serviced. Needless to say I will NEVER be going back to this establishment. They just lost a regular customer.